“In addition to the high quality of the work itself, we appreciated the “human touch” – the graciousness you extended in working with us during this crisis in our lives. We want to express our appreciation therefore, to you and the team, not just for what you did, but for how you did it: with competence, compassion and grace. This team was a class act and it was a pleasure working with you.”
Edward P. (Baltimore, MD)
“Thank you and your staff for the outstanding services you provided to your residential customers throughout the blizzard last year. Your team was forced to operate under extreme and difficult situations, especially your drivers, yet somehow, they managed to provide heating oil under the most adverse weather conditions. Your drivers were able to make it to our home and provide a full tank of oil and for this we were most thankful. I can only imagine the challenges and difficulties that the drivers have endured. From extreme cold temperatures, to icy and snowy roads, to almost impassable alleys and driveways, your drivers truly went the “extra mile”. They are to be commended to the highest. What a sacrifice they made for customers.”
Yvette D. (Washington, DC)
“I just wanted to let you know how appreciative our family is with your excellent level of service. Your employees have always performed in an extremely courteous, efficient, and professional manner - even your drivers on the road. Everyone appears to perform in an extraordinary fashion. They often go above and beyond normally expected performance.”
Eric & Karen S. (Edgewater, MD)