We wanted to send a big THANK YOU to the Total Pools & Service team for opening our pool for the 3rd year in a row. Everybody who has worked on our pool over the last 3 years has been friendly, professional and efficient. Your in-store team has been just as wonderful - always helpful with the many chemistry & operational questions we have had - 7 days a week! I don't know how we ever managed to get through the summer without Total Pools & Service prior to the store opening.
We also want to thank you for stopping by multiple times daily to backwash the filter, vacuum, and skim the pool during the first critical pool opening week when we had to fly out of town for a family emergency. We know it's your busiest time of year, and we weren't on the weekly maintenance schedule for multiple visits daily. Yet, as always you and your team came through for us. The pool looks great! Please extend our gratitude to everyone. Job well done!
If you ever need a reference - please don't hesitate to call. We are completely satisfied customers and enjoy supporting such a great local business. Thanks again for everything. We'll be by soon to pick up more pool supplies.
All the best,
- Teresa & Dan
Round Hill, VA
I just wanted to thank you for the great service you gave us when you opened our pool this spring and also for the closure of it last fall. The service and follow-up were so appreciated. I will continue to let others know about your company.
Thank you Justin for your fine work and for your first rate employees.
- Jim L.